
Benjamin Moore Partners with Roadie to Offer Same-Day Paint Delivery
Key Highlights:
- Benjamin Moore now offers same-day delivery through a partnership with Roadie, meeting increased consumer demand for fast service.
- 80% of companies offering same-day delivery report higher customer satisfaction, boosting sales and retention.
- Retailers benefit from Roadie’s vast driver network, enabling deliveries within 20 miles in as little as three hours.
Source: Business Wire
Quotes
“ “Since our partnership with Roadie began in 2020, we’ve been able to expand the same-day delivery offering and make it more accessible to our retailer network, enabling them to meet higher consumer demand.” ”
Mindy Murphy, VP, Customer Segmentation Marketing at Benjamin Moore
Our Take:
Benjamin Moore’s partnership with Roadie underscores the growing importance of agility in retail operations. By addressing the “need for speed” in deliveries, they enhance customer satisfaction and support their independent retailers in meeting elevated service expectations. This model could pave the way for similar collaborations in other industries where timely product delivery is essential to consumer and professional success.